Enrollment Services Update
This list will provide you with the information you need to get in-person, phone, or online assistance from one of our departments — Highlander One-Stop Shop, Office of Financial Aid, Office of the Registrar, and Undergraduate Admissions (UGA). Please visit each department's website for more specific information about services offered. If you have questions about UC Riverside's fall quarter reopening plans, please visit campusreturn.ucr.edu.
Highlander One-Stop Shop (HOSS)
- SSB First Floor
- hoss.ucr.edu
- hoss.ucr.edu/appointments
- Monday–Friday, 9 a.m.–5 p.m.
HOSS services are available by appointment only. Visit hoss.ucr.edu/appointments to get quick, in-person help with Financial Aid, Registrar, Student Business Services, and Undergraduate Admissions questions.
Office of Financial Aid
- SSB First Floor
- (951) 827-3878, Monday–Friday, 9 a.m.–4 p.m.
- finaid@ucr.edu
- Veterans Financial Aid Assistance: vasco@ucr.edu
- Chat with Financial Aid
- financialaid.ucr.edu
- In-Person HOSS Appointments: hoss.ucr.edu/appointments
- HOSS Hours: Monday–Friday, 9 a.m.–5 p.m.
The Office Financial Aid is offering assistance in-person through the HOSS, as well as services by phone, by email, and online. Always include your full name and SID whenever you email the Office of Financial Aid.
Office of the Registrar
- SSB First Floor
- (951) 827-7284, Monday–Friday, 9 a.m.–4:30 p.m.
- reghelpdesk@ucr.edu
- registrar.ucr.edu
- In-Person HOSS Appointments: hoss.ucr.edu/appointments
- HOSS Hours: Monday–Friday, 9 a.m.–5 p.m.
The Office of the Registrar is offering in-person assistance through the HOSS, as well as services by phone, email, and online. The following services are available in-person:
Drop off documents for:
- Enrollment verification
- Diploma replacement request
- Notary request
- Applying university seal to documents
- Biographical changes (name change, Social Security number correction, etc.)
- Special programs forms
Document pick up for:
- Enrollment verifications ordered for HOSS pick up
- Diploma pick up (graduates prior to spring 2018, reorders or hold releases)
- Scheduled Appointments: In-person and online
- Transcripts ordered for HOSS pick up
Undergraduate Admissions (UGA)
- SSB First Floor
- (951) 827-3411, Monday and Friday, 9 a.m.–12 p.m.; Wednesday, 12–4pm
- admissions@ucr.edu
- admissions.ucr.edu
- Inquiry Form: admissions.ucr.edu/ask
- Campus Tours Office: visit.ucr.edu
- In-Person HOSS Appointments: hoss.ucr.edu/appointments
- HOSS Hours: Monday–Friday, 9 a.m.–5 p.m.
UGA is offering in-person assistance through the HOSS, as well as services by phone, email, and online. A limited number of family tours are being offered by the Campus Tours Office.
The following services are available in-person:
- Drop off transcripts at the HOSS Dropbox during HOSS operating hours.
- Admission counselors are available for an in-person chat after campus tours.
The following virtual services are available:
- First-year student virtual events: admissions.ucr.edu/events
- Out-of-state and international student virtual appointments: admissions.ucr.edu/international/request-an-appointment
- Transfer student virtual appointments (Fridays only): connect.ucr.edu/portal/transfer_appointment
- Transfer student virtual events: admissions.ucr.edu/events